Hearing health
Hearing aids
Blog
Shop
1-888-501-2661
Search for:
Mon–Sat, 6:00 AM to 6:30 PM
1-888-501-2661
Appointment
Home
Hearing health
Hearing loss
Understanding hearing loss
Types of hearing loss
Sudden hearing loss
Tinnitus
Causes and symptoms
Prevention and treatment
Expertise
Professional hearing advice
Hearing test
Audiogram
Hearing aids
About hearing aids
How hearing aids work
Modern hearing aids
Technology and performance options
Types of hearing aid
Hearing aid advice & care
Hearing aid brands
Popular brands
Phonak
AudioNova
Unitron
Starkey
Widex
Advanced Bionics
Batteries, accessories and hearing protection
Hearing Accessories
Hearing protection
Everyday Listening Products
Cost of hearing aids
Hearing aid financing
Hearing aid offers & promotions
Blog
Blog overview
Categories
Hearing & Hearing Loss
Hearing Aids & Technologies
Hearing Protection
Fun & Informative
Hearing Loss in Children
Hearing Health
Recommended Articles
May Better Hearing Month: 4 simple ways to prioritize your hearing health
Read more
My first hearing test: 12 questions with Vancouver Whitecaps FC’s Carl Valentine
Read more
Shop
Your hearing is important. Take care of it.
If there's anything you need, we're here for you.
Need batteries?
Buy hearing aid batteries, accessories and other devices online from Connect Hearing.
Health and safety in our clinics
Our top priority is to balance the need for our important hearing services with the health and safety of our clients, clinic staff and overall community.
Connect Hearing - Your hearing professionals
Search
Search for:
#tinnitus
#audiologist
#hearing test
#invisible
#hearing clinic
Quick Links
1-888-501-2661
Find a clinic
Online Hearing Test
Careers
About Us
Blog
Online hearing test
Find out how good your hearing is in just three minutes. The online hearing test provides valuable information about your hearing.
Start now
Hearing loss
Understanding hearing loss
Types of hearing loss
Sudden hearing loss
Tinnitus
Causes and symptoms
Prevention and treatment
Expertise
Professional hearing advice
Hearing test
Audiogram
About hearing aids
How hearing aids work
Modern hearing aids
Technology and performance options
Types of hearing aid
Hearing aid advice & care
Hearing aid brands
Popular brands
Phonak
AudioNova
Unitron
Starkey
Widex
Advanced Bionics
Batteries, accessories and hearing protection
Hearing Accessories
Hearing protection
Everyday Listening Products
Cost of hearing aids
Hearing aid financing
Hearing aid offers & promotions
Blog overview
Categories
Hearing & Hearing Loss
Hearing Aids & Technologies
Hearing Protection
Fun & Informative
Hearing Loss in Children
Hearing Health
Recommended Articles
May Better Hearing Month: 4 simple ways to prioritize your hearing health
Read more
My first hearing test: 12 questions with Vancouver Whitecaps FC’s Carl Valentine
Read more
Storefront
Buy hearing aid batteries, accessories and other devices online from Connect Hearing
Shop now
Home
Home
COVID-19 Clinic Procedures
COVID-19 Clinic Procedures
Appointments are available at select locations. Please book ahead.
Following current guidelines set by provincial and federal health agencies, select clinics are open for scheduled appointments in BC, Alberta, Saskatchewan, Manitoba, Nova Scotia, Ontario and PEI.
Walk-in service is not available. Available appointment hours vary by location.
During this challenging time, it is our top priority to balance the need for our important hearing services with the health and safety of our clients, clinic staff and overall community. As we begin to take appointments at our clinics again, keeping our clients and staff safe will continue to be at the forefront of our clinic experience. We have implemented further clinic protocols, including heightened hygiene and sanitary practices, to ensure the safety of our clients and staff.
Read more on our updated clinic procedures and find our open clinic list
here
.
Following current guidelines, clinics in select regions are open for scheduled appointments.
Alberta
British Columbia
Manitoba
Nova Scotia
Ontario
PEI
Saskatchewan
How to book an appointment
Check your local clinic's appointment hours and opening status
here
.
Call our national contact centre at
1.888.501.2661
Do not walk-in
, services are available by appointment only.
I need batteries, what do I do?
Running low on batteries, domes or wax guards? Click bleow to purchase these directly from our online store. It's quick, easy, and your supplies will be shipped directly to your door!
Click here to visit our online store.
If you would like to place an order over the phone, or have any questions regarding other supplies or accessories, please call our Contact Centre at
1.888.501.2661
. To claim your free battery allocation from your hearing aid purchase, please
contact your local clinic
directly.
Health and safety in our clinics.
We want to assure you that, as a health care provider, we have an elevated level of hygiene and sanitization practices in our clinics and we are also taking further precautions to keep our clients and staff safe.
Extra time between appointments for sanitization
Use of Personal Protective Equipment (PPE) for clinic staff
Limited touchpoints in waiting rooms (water will be available upon request).
We are limiting the amount of people in clinics at a time
Clinic doors will be locked when possible to limit walk in traffic as a social distancing precaution
Clinic practices have been adapted to enable social distancing
Team members who are unwell or have flu-like symptoms are in 14-day self isolation
Additionally, we kindly ask that all clients please arrive to the clinic wearing a face mask (disposable or homemade fabric mask). One will be provided for you if you do not have a mask.
Please use these best practices if you are in one of our clinics for an appointment:
Protecting yourself
Wear a protective face mask
Use other methods of greeting than handshakes
Wash your hands with soap and warm water for at least 20 seconds
Avoid touching your face
Cough/sneeze into your elbow instead of your hands
Protecting others
Follow the advice of public health authorities on social distancing
Stay home if you are feeling unwell or have flu-like symptoms, except to get medical care
Clean and disinfect surfaces that are regularly touched
Clients who have traveled recently.
If you have travelled outside of Canada in the last 14 days, please follow Public Health directions for 14-day self-quarantine prior to your appointment.
We apologize for the inconvenience.
We understand the increased concerns of the COVID-19 virus, and we want to let you know that the wellbeing and safety of our clients and employees is our top priority. We continue to follow all provincial and federal health agency directions and adjust our operations accordingly.
Please check our website regularly for the most current information and clinic availability.
Find a clinic
Book a free hearing test today!
Give us a call
Mon–Sat, 6:00 AM to 5:30 PM PT 1-888-501-2661
Find a hearing clinic
Search all locations
Book an appointment
Speak with a hearing consultant
Download our Hearing Loss Guide
Get your free copy of Hearing Loss: What you should know
Contact