COVID-19 Clinic Procedures

In compliance with guidelines provided by our Canadian public health authorities in response to the spread of COVID-19, our hearing clinics will now be offering essential services by appointment only.

Our available appointment hours are 9:00 am to 1:00pm local time. Some clinics are temporarily closed. Please click here to see the status of your local clinic and available appointment hours.

We want to assure you that, as a health care provider, we have an elevated level of hygiene and sanitization practices in our clinics and we are also taking further precautions to keep our clients and staff safe. 

• We have increased our already elevated sanitization practices in clinics
• We are limiting the amount of people in clinics at a time
• Clinic doors will be locked when possible to limit walk in traffic as a social distancing precaution
• Clinic practices have been adapted to enable social distancing
• Team members who are unwell or have flu-like symptoms are in 14-day self isolation

Please use these best practices if you are in one of our clinics for an emergency appointment:

If you have travelled outside of Canada in the last 14 days, please follow Public Health directions for 14-day self-quarantine prior to your appointment.

We understand the increased concerns of the COVID-19 virus, and we want to let you know that the wellbeing and safety of our clients and employees is our top priority. We continue to follow all provincial and federal health agency directions and adjust our operations accordingly.

Please check our website regularly for the most current information and clinic availability.