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Client Services Hub

Client Services Hub

We're always here to help - Get the hearing information you need!

Welcome to our Client Services Hub! Scroll down to find featured videos on hearing aid care and maintenance, tips on healthy hearing and links to valuable resources.

Live Q&A's with Audiologist Christiane Basilio

Watch our Facebook Live series with Audiologist, Dr. Christiane Basilio!

Talk to us live

Join us for our seasoal Facebook Live segments with Audiologist Christiane Basilio! Next Live event will be in May 2024! Stay tuned for exact time and details.

You can now watch our live segments on Youtube as well! Head to our Youtube channel to watch.

Watch previous live streams:

To choose the live stream you would like to watch, click on the icon that looks like 3 lines and a play button along the top of the video. A list of Christiane's previous live streams will then appear for you to choose from.

Need batteries?

Click here to order batteries, or give us a call at 1.888.501.2661.

Tinnitus Resources:

Click here for links to valuable tinnitus resources.
How to place an order with Connect Hearing
Running low on batteries, domes or wax guards? Click below to place an order using our online store. It's quick, easy, and your supplies will be shipped directly to your door!

Click here to buy batteries.

To claim your free batteries included with your hearing aid purchase please reach out to your local clinic directly. At this time we are unable to provide your battery allocation through our online store.
Caring for your hearing aids at home
We've gathered a variety of easy-to-follow videos from the top hearing aid manufacturers, including Phonak, Unitron, Starkey and Widex, to help you care for your hearing aids and stay connected while you're at home.

  • Scroll down to find the video playlist for your brand of hearing aid
  • Click on the icon in the top right corner (3 lines with a play button)
  • Select a video from the list that you would like to view

Phonak Hearing Aid Tips:

Unitron Hearing Aid Tips:

Starkey Hearing Aid Tips:

Widex Hearing Aid Tips:

Additional resources
For more complex inquiries, we've provided direct links to the support and FAQ pages from our top manufacturers, including Advanced Bionics and tinnitus. Here you'll find additional videos, answers to frequently asked questions, accessory connection support, and additional details and support tips on how to best care for your for your hearing aids at home.
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